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2019 Marketing Operations Maturity Benchmarking Report | Sojourn Solutions

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6 2019 Marketing Operations Maturity Benchmarking Report 2.1 Methodology The 2019 Marketing Operations Maturity Benchmarking Report was commissioned by Sojourn Solutions and executed by Econsultancy. It is based on findings from an online survey fielded in Q1 of 2019 to select third-party and Econsultancy lists which garnered 171 qualified respondents in North America and the United Kingdom. Participants from third party lists were offered an incentive for their time. The study focused on senior executives, with 34% of respondents at the SVP level or above and 93% at a Director level or above. The study only looked at companies that conduct B2B marketing, with revenues above $250MM in 2018. Thirty-eight percent reported revenues over $1B. To qualify, respondents had to be members of the marketing operations team (MOPs) or be very familiar with the function. 2.2 About Econsultancy Econsultancy's mission is to help its customers achieve excellence in digital business, marketing and ecommerce through research, training and events. Founded in 1999, Econsultancy has offices in New York, London and Singapore. Econsultancy is used by over 800,000 professionals every month. Subscribers get access to research, market data, best practice guides, case studies and elearning – all focused on helping individuals and enterprises get better at digital. The subscription is supported by digital transformation services including digital capability programs, training courses, skills assessments and audits. We train and develop thousands of professionals each year as well as running events and networking that bring the Econsultancy community together around the world. Subscribe to Econsultancy today to accelerate your journey to digital excellence. Call us to find out more: • New York: +1 212 971 0630 • London: +44 207 269 1450 • Singapore: +65 6653 1911

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