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2019 Marketing Operations Maturity Benchmarking Report | Sojourn Solutions

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• 171 total responses were garnered from internal and third party surveys fielded by Econsultancy. Third party participants were compensated for their time. • Sixty-three percent of respondents were located in North America with 32% originating the United Kingdom. • Respondents were limited to manager and above. Thirty-eight percent described themselves as Directors, with 21% at the Sr. Director/VP level, 16% EVP/SVP and 18% in the C-suite or a founder. • All respondents described themselves as either on the MOPS team (45%) or very familiar with its operations (55%). • All respondents reported 2018 revenues in excess of $250 million, with 36% over $1B. 7. Appendix – Respondent Demographics 28 2019 Marketing Operations Maturity Benchmarking Report

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